How to Earn Loyalty Points

Loyalty Points Scheme:

Customers will be given a number of points based upon the value of items that are purchased. A customer needs to be logged in for points to be accurately added to their account, so please make sure you log in before making any purchases to ensure that you will be assigned points. Orders placed when you are not logged in will not be assigned points and retrospective assignment of points will not be possible if orders are placed without being logged in.

Points are awarded on the total value of the cart less any discounts which have been applied. They are also independent of shipping and handling. The points can be redeemed on subsequent orders or saved up for larger purchases.

Your points remain valid as long as you hold an account with us. Cancellation of an account will automatically delete any points balances. Points cannot be exchanged for monetary value.

You have 28 days from the order date to query any points discrepancies. Please email for any queries.

Earn As You Spend!

Your points value is shown in the order notification and customer account page.
For each £1 of net purchase - 1 point is awarded
Thus, for £50 purchase - 50 points are awarded.

Spending Points:

Use your points to discount your order total or save for a future order.
Every 1 point equates to 1p
Thus, 100 points- will deduct £1 from your order total.

Key Features:

  • Customer can choose to redeem the points or save for later
  • System automatically detects users with points, no need to enter codes
  • Works with customer login
  • Points value included in order notification and customer's account page.
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